Skip disability assistance statement.

Welcome to our website! As we have the ability to list several hundred items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 970-557-4444 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Need Help? Call 970-557-4444
2.6 | 238 Reviews

Galaxy Buds Pro, Phantom Black

Samsung SMR190NZKAXAR

Features

  • Get the most out of your audio experience with studio quality sound, active noise cancellation, and superior comfort. The Galaxy Buds Pro are a perfect choice for music lovers, fitness junkies and everybody else. Now save more with enhanced trade-in options.

Quick Specs

  • Type: Headphones
  • Energy Star Rated: No

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact High Country Cellular & Electronics for more details.

We currently only offer this product for purchase within 80 of our store.

 
Image Feature

Tune in without tuning out with Active Noise Cancellation

Block out unwanted noise, let in what's important or amplify the smallest details-all with a single tap.

Image Feature

Studio quality without the studio

Feel the rush of your favorite music with 2-way speakers by AKG, an 11-mm woofer and 6.5-mm tweeter built into every earbud.

Image Feature

A home theater for your ears

Silky treble and a full, pulsing base deliver simply amazing, premium sound. Make every movie feel like opening night, talk like you're there in person and play like your game is more real than life itself.

Image Feature

Worry-free water resistance

Water won't ruin your best jams while giving the dog a bath or washing the car thanks to IPX7 water resistance that even protects from immersion up to 3 feet deep for 30 minutes.

Image Feature

The right fit is right here

A new take on the classic earbud shape, the design lessens discomfort when you're tuned in for hours, and stays securely in your ears while working out. And with air vents that balance the pressure in your ear and increase air flow, it's such a natural fit you may forget you're wearing them. With three ear-tip sizes to choose from, you can test them out to ensure that your Galaxy Buds Pro fit comfortably and securely - and with a good seal so the ANC works its best.

Image Feature

Make your Galaxy Ecosystem come alive

With Auto Switch, the buds detect what connection you need and instantly shift to that device. So, when you're watching a movie on your tablet and get a call, Galaxy Buds Pro will switch the audio to your phone and switch back once you hang up.

Tune in without tuning out with Active Noise Cancellation Block out unwanted noise, let in what's important or amplify the smallest details-all with a single tap.

Studio quality without the studio Feel the rush of your favorite music with 2-way speakers by AKG, an 11-mm woofer and 6.5-mm tweeter built into every earbud.

A home theater for your ears Silky treble and a full, pulsing base deliver simply amazing, premium sound. Make every movie feel like opening night, talk like you're there in person and play like your game is more real than life itself.

Worry-free water resistance Water won't ruin your best jams while giving the dog a bath or washing the car thanks to IPX7 water resistance that even protects from immersion up to 3 feet deep for 30 minutes.

The right fit is right here A new take on the classic earbud shape, the design lessens discomfort when you're tuned in for hours, and stays securely in your ears while working out. And with air vents that balance the pressure in your ear and increase air flow, it's such a natural fit you may forget you're wearing them. With three ear-tip sizes to choose from, you can test them out to ensure that your Galaxy Buds Pro fit comfortably and securely - and with a good seal so the ANC works its best.

Make your Galaxy Ecosystem come alive With Auto Switch, the buds detect what connection you need and instantly shift to that device. So, when you're watching a movie on your tablet and get a call, Galaxy Buds Pro will switch the audio to your phone and switch back once you hang up.

Features

  • Get the most out of your audio experience with studio quality sound, active noise cancellation, and superior comfort. The Galaxy Buds Pro are a perfect choice for music lovers, fitness junkies and everybody else. Now save more with enhanced trade-in options.
Connectivity
Bluetooth ® Version Bluetooth v5.0
Bluetooth Profiles A2DP,AVRCP,HFP
General
Compatible Specification of Smartphone Android 7.0 , 1.5GB
Package Contents Charging Case,Earbuds,Eartips (S, M, L),Quick Start Guide,USB Cable
Physical specification
Earbud Dimension (W x H x D) 0.81 x 0.77 x 0.82 Inches
Case Dimension (W x H x D) 1.97 x 1.98 x 1.09 Inches
Battery
Typical Usage Time (Hours) 5-18 hours
Battery Capacity (Earbud) 61
Battery Capacity (Case) 472
Battery Life ANC & Bixby voice wake-up ON 4.5/16 hours ANC or Bixby voice wake-up ON 5/18 hours ANC & Bixby voice wake-up OFF 8/28 hours
Audio and Video
Ambient Sound Yes
Services and Applications
Bixby Connection Yes
Voice Guidance N/A,
ANC/Bixby Voice Wake-up Support
Key Category Features
Wireless Yes
Bluetooth Yes
Speed Charge Yes
Active Noise Cancellation Yes
Carrying Case Included Yes
Built-in microphone Yes
AKG powered Yes
Long lasting Battery Yes
Voice Assistant Yes
Bixby Yes
General Feature
Speaker 2-way 11mm Woofer 6.5mm Tweeter

Quick Specs


  • Appearance

  • Type: Headphones

  • Features

  • Energy Star Rated: No

User Manual

Warranty

Get Adobe Reader

* Documents require Adobe Reader.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Electronics can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new electronics should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.6 out of 5

29% of reviewers recommend this product.

3 Stars

Disappointed

DCIH 9/20/2021

before the samsung buds pro i used bose soundsport for 2 1/2 years. i gave these buds a try and i am not satisfied with the sound quality, they seem to shift sound quality from song to song and i keep having to mess with sound settings to make it sound decent enough every song. also, the loudness seems to be weak at full volume and i pass my annual hearing test with no issues. the anc is good but does not totaly block out ambient but dulls it quite a bit.. pairing them was a breeze and accomplished in seconds. they also fit in my motorcycle helmet with ease. the battery life is amazing over the bose but i guess the sound quality was sacrificed for battery life. side note, after wearing them for awhile they make my ears sore, very noticeable when operating the touch controls.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

3rd pair and dusent work

Corbin 9/20/2021

1 day after perching, that stopped working. this is a new time low for samsung.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Uncomfortable, Irritating, Faulty

Unsatisfied 9/19/2021

these earbuds are extremely uncomfortable. wearing them for just a few hours makes my ears soar even after i take them off. i've started using longer earbud tips i bought separately, and that makes things somewhat better, but they are still uncomfortable. and since the tips don't fit the charging case, i need to take them off and put them on every time i use the earbuds. there is also a loud blowing when i use anc/ambient sound that has made these features unusable.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Uncomfortable, Irritating, Faulty

Unsatisfied 9/19/2021

these earbuds are extremely uncomfortable. wearing them for just a few hours makes my ears soar even after i take them off. i've started using longer earbud tips i bought separately, and that makes things somewhat better, but they are still uncomfortable. and since the tips don't fit the charging case, i need to take them off and put them on every time i use the earbuds. there is also a loud blowing when i use anc/ambient sound that has made these features unusable.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Just Okay - Third and last time for Samsung Buds

Daniel 9/14/2021

i bought these to replace my buds live set. i wish i didn't, the buds live fit much better and sounded about the same. these are not worth the price and i now realize after having the galaxy buds, buds live and the galaxy pro that i need to look outside samsung for new earbuds.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Just Okay - Third and last time for Samsung Buds

Daniel 9/14/2021

i bought these to replace my buds live set. i wish i didn't, the buds live fit much better and sounded about the same. these are not worth the price and i now realize after having the galaxy buds, buds live and the galaxy pro that i need to look outside samsung for new earbuds.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Best sound but worst design

Anand 9/13/2021

these buds sound great no question about it. but they are the worst designed buds which constantly fall out of ears. this is a major design flaw of samsung. i see many others complained about this. i experienced this and returned the buds. what is the use of making a great sounding product when you cannot enjoy it for even a minute continuously. these come out while walking, or even sitting for some time. useless. there are many other better fitting products than this. sad that samsung made such a useless design
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Waste of my money

Bernier368 9/10/2021

these earbuds were the biggest waste of money i have ever spent. these earbuds were designed poorly. they fall out of the ear constantly. i'm not able to exercise while wearing these. going on a run or to the gym is completely out of the question with these earbuds. even at work constantly having to push them in and practically having to hold them in when on a phone conversation because they will eventually fall out. i have tried all 3 cushion sizes and none work. i have a galaxy note and even the functions are useless. better off buying a different product. even though there won't be any features with the airpods from apple, atleast they stay in your ear.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Waste of my money

Bernier368 9/10/2021

these earbuds were the biggest waste of money i have ever spent. these earbuds were designed poorly. they fall out of the ear constantly. i'm not able to exercise while wearing these. going on a run or to the gym is completely out of the question with these earbuds. even at work constantly having to push them in and practically having to hold them in when on a phone conversation because they will eventually fall out. i have tried all 3 cushion sizes and none work. i have a galaxy note and even the functions are useless. better off buying a different product. even though there won't be any features with the airpods from apple, atleast they stay in your ear.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrendous fit

Zac93 9/8/2021

all the headphones good qualities mean nothing if they dont stay in...although sound quality and anc is great, i am unable to get the headphone to have a good fit for more than 30 seconds. they continuously fall out or loosen themselves even if i am sitting still. nearly unusable when you are moving around. tried aftermarket foam tips and all sized silicon ear tips. very disappointing for a premium product. i feel a larger percentage of people have fitment issues with these.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Sound quality

What 9/8/2021

sound quality is good. fit, not so good. i wound up using rubber tips from a different brand altogether. all was going well until the left bud quit taking a charge. seems like this is a very common problem. at first it was once a month or so, now it's up to a couple times per week. the only solution i found was to put it in the case, remove, repeat until you get the little red light. after an hour it finally worked. too much wasted time
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor Ear Bud Design Good Sound Quality

Silver 9/8/2021

i finally caved and got a pair of bluetooth headphones after samsung removed the 3.5mm jack. i got these to replace my favorite pair of headphones which were wired. the pros: great sound quality. good noise canceling. the cons: they won't stay in my ears. the small ear buds are too small, and the medium ones are too big. i tried the mediums out for a while but they slowly pushed out of my ears. exercising in them was impossible, they kept falling out every few minutes. constantly adjusting them and trying to get them to stay in my ears just didn't work. i looked at how to "properly " use them and it didn't help. parts of my ears are incredibly sore from the poor fit. samsung really needs to redesign these to follow the contours of the ear with a ear wing for a better fit.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor Ear Bud Design Good Sound Quality

Silver 9/8/2021

i finally caved and got a pair of bluetooth headphones after samsung removed the 3.5mm jack. i got these to replace my favorite pair of headphones which were wired. the pros: great sound quality. good noise canceling. the cons: they won't stay in my ears. the small ear buds are too small, and the medium ones are too big. i tried the mediums out for a while but they slowly pushed out of my ears. exercising in them was impossible, they kept falling out every few minutes. constantly adjusting them and trying to get them to stay in my ears just didn't work. i looked at how to "properly " use them and it didn't help. parts of my ears are incredibly sore from the poor fit. samsung really needs to redesign these to follow the contours of the ear with a ear wing for a better fit.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Sound quality

What 9/8/2021

sound quality is good. fit, not so good. i wound up using rubber tips from a different brand altogether. all was going well until the left bud quit taking a charge. seems like this is a very common problem. at first it was once a month or so, now it's up to a couple times per week. the only solution i found was to put it in the case, remove, repeat until you get the little red light. after an hour it finally worked. too much wasted time
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrendous fit

Zac93 9/8/2021

all the headphones good qualities mean nothing if they dont stay in...although sound quality and anc is great, i am unable to get the headphone to have a good fit for more than 30 seconds. they continuously fall out or loosen themselves even if i am sitting still. nearly unusable when you are moving around. tried aftermarket foam tips and all sized silicon ear tips. very disappointing for a premium product. i feel a larger percentage of people have fitment issues with these.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor Ear Bud Design Good Sound Quality

Silver 9/8/2021

i finally caved and got a pair of bluetooth headphones after samsung removed the 3.5mm jack. i got these to replace my favorite pair of headphones which were wired. the pros: great sound quality. good noise canceling. the cons: they won't stay in my ears. the small ear buds are too small, and the medium ones are too big. i tried the mediums out for a while but they slowly pushed out of my ears. exercising in them was impossible, they kept falling out every few minutes. constantly adjusting them and trying to get them to stay in my ears just didn't work. i looked at how to "properly " use them and it didn't help. parts of my ears are incredibly sore from the poor fit. samsung really needs to redesign these to follow the contours of the ear with a ear wing for a better fit.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor Ear Bud Design Good Sound Quality

Silver 9/8/2021

i finally caved and got a pair of bluetooth headphones after samsung removed the 3.5mm jack. i got these to replace my favorite pair of headphones which were wired. the pros: great sound quality. good noise canceling. the cons: they won't stay in my ears. the small ear buds are too small, and the medium ones are too big. i tried the mediums out for a while but they slowly pushed out of my ears. exercising in them was impossible, they kept falling out every few minutes. constantly adjusting them and trying to get them to stay in my ears just didn't work. i looked at how to "properly " use them and it didn't help. parts of my ears are incredibly sore from the poor fit. samsung really needs to redesign these to follow the contours of the ear with a ear wing for a better fit.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor Ear Bud Design Good Sound Quality

Silver 9/8/2021

i finally caved and got a pair of bluetooth headphones after samsung removed the 3.5mm jack. i got these to replace my favorite pair of headphones which were wired. the pros: great sound quality. good noise canceling. the cons: they won't stay in my ears. the small ear buds are too small, and the medium ones are too big. i tried the mediums out for a while but they slowly pushed out of my ears. exercising in them was impossible, they kept falling out every few minutes. constantly adjusting them and trying to get them to stay in my ears just didn't work. i looked at how to "properly " use them and it didn't help. parts of my ears are incredibly sore from the poor fit. samsung really needs to redesign these to follow the contours of the ear with a ear wing for a better fit.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor Ear Bud Design Good Sound Quality

Silver 9/8/2021

i finally caved and got a pair of bluetooth headphones after samsung removed the 3.5mm jack. i got these to replace my favorite pair of headphones which were wired. the pros: great sound quality. good noise canceling. the cons: they won't stay in my ears. the small ear buds are too small, and the medium ones are too big. i tried the mediums out for a while but they slowly pushed out of my ears. exercising in them was impossible, they kept falling out every few minutes. constantly adjusting them and trying to get them to stay in my ears just didn't work. i looked at how to "properly " use them and it didn't help. parts of my ears are incredibly sore from the poor fit. samsung really needs to redesign these to follow the contours of the ear with a ear wing for a better fit.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor Ear Bud Design Good Sound Quality

Silver 9/8/2021

i finally caved and got a pair of bluetooth headphones after samsung removed the 3.5mm jack. i got these to replace my favorite pair of headphones which were wired. the pros: great sound quality. good noise canceling. the cons: they won't stay in my ears. the small ear buds are too small, and the medium ones are too big. i tried the mediums out for a while but they slowly pushed out of my ears. exercising in them was impossible, they kept falling out every few minutes. constantly adjusting them and trying to get them to stay in my ears just didn't work. i looked at how to "properly " use them and it didn't help. parts of my ears are incredibly sore from the poor fit. samsung really needs to redesign these to follow the contours of the ear with a ear wing for a better fit.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor Ear Bud Design Good Sound Quality

Silver 9/8/2021

i finally caved and got a pair of bluetooth headphones after samsung removed the 3.5mm jack. i got these to replace my favorite pair of headphones which were wired. the pros: great sound quality. good noise canceling. the cons: they won't stay in my ears. the small ear buds are too small, and the medium ones are too big. i tried the mediums out for a while but they slowly pushed out of my ears. exercising in them was impossible, they kept falling out every few minutes. constantly adjusting them and trying to get them to stay in my ears just didn't work. i looked at how to "properly " use them and it didn't help. parts of my ears are incredibly sore from the poor fit. samsung really needs to redesign these to follow the contours of the ear with a ear wing for a better fit.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Not worth it

Staci 9/7/2021

so, they sound pretty good. but they refuse to stay in my ears. i have tried changing the squishy things to a smaller size but they are kind of heavy. i walk and they just fall right out. can't touch them because they turn off whatever i'm listening to. i can't figure how to stop that.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Not worth it

Staci 9/7/2021

so, they sound pretty good. but they refuse to stay in my ears. i have tried changing the squishy things to a smaller size but they are kind of heavy. i walk and they just fall right out. can't touch them because they turn off whatever i'm listening to. i can't figure how to stop that.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Amazing deficient

James Thor 9/6/2021

changing over from apple. iphone 12 max to a zfold3. worked. iwatch 5 to a galaxy 4 classic, worked. airpods pro to these? not a chance. everything is more or less equal except the fit. a physical redesign is so warranted here, the product manager has to be beside themselves having to deal with this. if i were over this portfolio, these would be removed from the catalgue. its destoying any market perception and inception of the ecosystem.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Amazing deficient

James Thor 9/6/2021

changing over from apple. iphone 12 max to a zfold3. worked. iwatch 5 to a galaxy 4 classic, worked. airpods pro to these? not a chance. everything is more or less equal except the fit. a physical redesign is so warranted here, the product manager has to be beside themselves having to deal with this. if i were over this portfolio, these would be removed from the catalgue. its destoying any market perception and inception of the ecosystem.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great product

Rory 9/5/2021

these are by far the best earbuds i have ever owned or used. they can be used to enhace hearing for daily life. they are the only earbuds that have been tested against hearing aids. my wife had re-sound hearing aids and she said these work better at 1/4 the cost. they amplify your surroundings and you are able to control how much amplification you want. the sound is crystal clear and you are able to connect them to your smart tv. i only have fire tv and roku but they work on both and there is 0 time lag. there are so many features with them that i dont feel like i have enough space to truly capture all of them in this review. from the different touch capabilities to the fact that when you are connected to your smart tv, when you remove them the show will pause
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great product

Rory 9/5/2021

these are by far the best earbuds i have ever owned or used. they can be used to enhace hearing for daily life. they are the only earbuds that have been tested against hearing aids. my wife had re-sound hearing aids and she said these work better at 1/4 the cost. they amplify your surroundings and you are able to control how much amplification you want. the sound is crystal clear and you are able to connect them to your smart tv. i only have fire tv and roku but they work on both and there is 0 time lag. there are so many features with them that i dont feel like i have enough space to truly capture all of them in this review. from the different touch capabilities to the fact that when you are connected to your smart tv, when you remove them the show will pause
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great product

Rory 9/5/2021

these are by far the best earbuds i have ever owned or used. they can be used to enhace hearing for daily life. they are the only earbuds that have been tested against hearing aids. my wife had re-sound hearing aids and she said these work better at 1/4 the cost. they amplify your surroundings and you are able to control how much amplification you want. the sound is crystal clear and you are able to connect them to your smart tv. i only have fire tv and roku but they work on both and there is 0 time lag. there are so many features with them that i dont feel like i have enough space to truly capture all of them in this review. from the different touch capabilities to the fact that when you are connected to your smart tv, when you remove them the show will pause
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great product

Rory 9/5/2021

these are by far the best earbuds i have ever owned or used. they can be used to enhace hearing for daily life. they are the only earbuds that have been tested against hearing aids. my wife had re-sound hearing aids and she said these work better at 1/4 the cost. they amplify your surroundings and you are able to control how much amplification you want. the sound is crystal clear and you are able to connect them to your smart tv. i only have fire tv and roku but they work on both and there is 0 time lag. there are so many features with them that i dont feel like i have enough space to truly capture all of them in this review. from the different touch capabilities to the fact that when you are connected to your smart tv, when you remove them the show will pause
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great product

Rory 9/5/2021

these are by far the best earbuds i have ever owned or used. they can be used to enhace hearing for daily life. they are the only earbuds that have been tested against hearing aids. my wife had re-sound hearing aids and she said these work better at 1/4 the cost. they amplify your surroundings and you are able to control how much amplification you want. the sound is crystal clear and you are able to connect them to your smart tv. i only have fire tv and roku but they work on both and there is 0 time lag. there are so many features with them that i dont feel like i have enough space to truly capture all of them in this review. from the different touch capabilities to the fact that when you are connected to your smart tv, when you remove them the show will pause
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Liked them, but beware of the case

Nedine 9/4/2021

enjoyed them for the short time i had them. i had the models before with no issues, those the beans would hurt my ears after a while. this particular model however, i would find that the case would open up unexpectedly a lot. i finally ended up losing them altogether as they fell out and the tracking didn't work. super disappointed
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Liked them, but beware of the case

Nedine 9/4/2021

enjoyed them for the short time i had them. i had the models before with no issues, those the beans would hurt my ears after a while. this particular model however, i would find that the case would open up unexpectedly a lot. i finally ended up losing them altogether as they fell out and the tracking didn't work. super disappointed
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Liked them, but beware of the case

Nedine 9/4/2021

enjoyed them for the short time i had them. i had the models before with no issues, those the beans would hurt my ears after a while. this particular model however, i would find that the case would open up unexpectedly a lot. i finally ended up losing them altogether as they fell out and the tracking didn't work. super disappointed
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Liked them, but beware of the case

Nedine 9/4/2021

enjoyed them for the short time i had them. i had the models before with no issues, those the beans would hurt my ears after a while. this particular model however, i would find that the case would open up unexpectedly a lot. i finally ended up losing them altogether as they fell out and the tracking didn't work. super disappointed
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Dissapointed in noise cancelling and fit

Abigail 9/3/2021

i upgraded to these mostly for the noise cancelling, a feature the previous samsung buds didnt have. my other headphones fit snug in my ear and would rarely fall out, these fall out often, even though i've changed the tip size. the noise cancelling while it does reduce the outside noise i find that it doesnt completely muffle sound. even with my music up all the way and on the highest setting i can still hear my coworker across the cubicle, and my keyboard clacking.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Dissapointed in noise cancelling and fit

Abigail 9/3/2021

i upgraded to these mostly for the noise cancelling, a feature the previous samsung buds didnt have. my other headphones fit snug in my ear and would rarely fall out, these fall out often, even though i've changed the tip size. the noise cancelling while it does reduce the outside noise i find that it doesnt completely muffle sound. even with my music up all the way and on the highest setting i can still hear my coworker across the cubicle, and my keyboard clacking.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great sound and battery life

Martin G 8/27/2021

the buds have a great sound and bass with the new speakers separating lows and mids. the fit though isn't that great, falling out or loosening often. the ear tips are also not that durable and can rip easily upon removal for cleaning. ear tips are also not covered under warranty so if they break, you have to buy a replacement out of pocket. the mesh cover on the mic sides are also not that great since debris and dirt can get trapped in the honey combed small hole design. there are many little issues with the buds themselves such as the 360 audio that doesn't really do 360 audio but makes a singular point of sound when you turn your head and only works with the s series samsung devices. if your looking just for great sound and anc, i would recommend the buds 2 or beats buds.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

A little disapointed...

Bradford 8/26/2021

i'm going to start with the great stuff - they sound good. i mow with them on - and while they're in my ears, they sound great, but i'll get back to that. i can mow and have a reasonable conversation and the people on the other end can hear me. the batteries are good. i can keep them in my bag for days, then pull them out and use them at my desk for most of the day. so, noise cancelling, sound, batteries a+. all of that would be perfect if i sat still all day, but i don't. as soon as i turn my head, they fall out of my ears, stand up, they fall out. if i squint my eyes - they fall out. they just don't fit. yes, i've tried all three included rubber nubs and maybe it's my head. i don't know. they could fit your head -i don't know- and if they fit your head, i'm sure you'd love these.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Good Looking Buds

Alberto 8/26/2021

the phantom black galaxy buds pro are just amazing. i love the design, the phantom black color is just perfect and matches my s20 ultra. the sound on these buds is quite impressive. with regards of the noise cancelation, the new update improved this feature a lot. i highly recommend this buds!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

A little disapointed...

Bradford 8/26/2021

i'm going to start with the great stuff - they sound good. i mow with them on - and while they're in my ears, they sound great, but i'll get back to that. i can mow and have a reasonable conversation and the people on the other end can hear me. the batteries are good. i can keep them in my bag for days, then pull them out and use them at my desk for most of the day. so, noise cancelling, sound, batteries a+. all of that would be perfect if i sat still all day, but i don't. as soon as i turn my head, they fall out of my ears, stand up, they fall out. if i squint my eyes - they fall out. they just don't fit. yes, i've tried all three included rubber nubs and maybe it's my head. i don't know. they could fit your head -i don't know- and if they fit your head, i'm sure you'd love these.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

A little disapointed...

Bradford 8/26/2021

i'm going to start with the great stuff - they sound good. i mow with them on - and while they're in my ears, they sound great, but i'll get back to that. i can mow and have a reasonable conversation and the people on the other end can hear me. the batteries are good. i can keep them in my bag for days, then pull them out and use them at my desk for most of the day. so, noise cancelling, sound, batteries a+. all of that would be perfect if i sat still all day, but i don't. as soon as i turn my head, they fall out of my ears, stand up, they fall out. if i squint my eyes - they fall out. they just don't fit. yes, i've tried all three included rubber nubs and maybe it's my head. i don't know. they could fit your head -i don't know- and if they fit your head, i'm sure you'd love these.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Disappointing

Aaron 8/26/2021

it's a shame that this device has fatal flaws. the sound quality is pretty good, and the carrying case is super slick. i haven't gotten them wet, but they seem fairly robust. flaws: the anc has worked maybe once? when i attempt to turn on the noise cancelling, i'm told that i must insert both buds into my ears. the various software updates have made no difference. sometimes my music will randomly pause when i'm working out. i have no idea why. the touch controls are blocked, so it's not that. they aren't as comfortable and don't stay in place as well as the apple style alternative. the batteries are not replaceable, therefore these will eventually become more e-waste.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

A little disapointed...

Bradford 8/26/2021

i'm going to start with the great stuff - they sound good. i mow with them on - and while they're in my ears, they sound great, but i'll get back to that. i can mow and have a reasonable conversation and the people on the other end can hear me. the batteries are good. i can keep them in my bag for days, then pull them out and use them at my desk for most of the day. so, noise cancelling, sound, batteries a+. all of that would be perfect if i sat still all day, but i don't. as soon as i turn my head, they fall out of my ears, stand up, they fall out. if i squint my eyes - they fall out. they just don't fit. yes, i've tried all three included rubber nubs and maybe it's my head. i don't know. they could fit your head -i don't know- and if they fit your head, i'm sure you'd love these.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Disappointing

Aaron 8/26/2021

it's a shame that this device has fatal flaws. the sound quality is pretty good, and the carrying case is super slick. i haven't gotten them wet, but they seem fairly robust. flaws: the anc has worked maybe once? when i attempt to turn on the noise cancelling, i'm told that i must insert both buds into my ears. the various software updates have made no difference. sometimes my music will randomly pause when i'm working out. i have no idea why. the touch controls are blocked, so it's not that. they aren't as comfortable and don't stay in place as well as the apple style alternative. the batteries are not replaceable, therefore these will eventually become more e-waste.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

A little disapointed...

Bradford 8/26/2021

i'm going to start with the great stuff - they sound good. i mow with them on - and while they're in my ears, they sound great, but i'll get back to that. i can mow and have a reasonable conversation and the people on the other end can hear me. the batteries are good. i can keep them in my bag for days, then pull them out and use them at my desk for most of the day. so, noise cancelling, sound, batteries a+. all of that would be perfect if i sat still all day, but i don't. as soon as i turn my head, they fall out of my ears, stand up, they fall out. if i squint my eyes - they fall out. they just don't fit. yes, i've tried all three included rubber nubs and maybe it's my head. i don't know. they could fit your head -i don't know- and if they fit your head, i'm sure you'd love these.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor fitting

Carolyn 8/21/2021

the product fits poorly as a woman. i stopped using them because they fall out of my ears if i make any movement. they are too large and bulky for me. the sound quality was poor in 1 earpiece and kept making popping static noises. it had to be replaced by samsung. would not recommend.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor fitting

Carolyn 8/21/2021

the product fits poorly as a woman. i stopped using them because they fall out of my ears if i make any movement. they are too large and bulky for me. the sound quality was poor in 1 earpiece and kept making popping static noises. it had to be replaced by samsung. would not recommend.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Amazing sound, subpar fit

JerryBer 8/18/2021

i have used all of the bud sizes and i can definitely say i am disappointed. the left ear continuously near slips out of my ear in the middle of a workout or just sitting in the diner having coffee. the galaxy buds original and the plus were the best ones. i actually really liked the buds live (due to their kidney bean shape and snug fit) if only they gave them the same sound quality as the pros. anyways, because it is the latest edition and they hardly sell the older ones, i guess they will have to do. if they keep this design, it will be one less samsung device i will be buying from here on out. they should listen to their customers, because their reviews and decisions on their products are slowly, but surely losing proper quality and does not appeal to the majority consumers.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Amazing sound, subpar fit

JerryBer 8/18/2021

i have used all of the bud sizes and i can definitely say i am disappointed. the left ear continuously near slips out of my ear in the middle of a workout or just sitting in the diner having coffee. the galaxy buds original and the plus were the best ones. i actually really liked the buds live (due to their kidney bean shape and snug fit) if only they gave them the same sound quality as the pros. anyways, because it is the latest edition and they hardly sell the older ones, i guess they will have to do. if they keep this design, it will be one less samsung device i will be buying from here on out. they should listen to their customers, because their reviews and decisions on their products are slowly, but surely losing proper quality and does not appeal to the majority consumers.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Amazing sound, subpar fit

JerryBer 8/18/2021

i have used all of the bud sizes and i can definitely say i am disappointed. the left ear continuously near slips out of my ear in the middle of a workout or just sitting in the diner having coffee. the galaxy buds original and the plus were the best ones. i actually really liked the buds live (due to their kidney bean shape and snug fit) if only they gave them the same sound quality as the pros. anyways, because it is the latest edition and they hardly sell the older ones, i guess they will have to do. if they keep this design, it will be one less samsung device i will be buying from here on out. they should listen to their customers, because their reviews and decisions on their products are slowly, but surely losing proper quality and does not appeal to the majority consumers.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value