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3.4 | 604 Reviews

Galaxy Buds, Black (Wireless Charging Case Included)

Samsung SMR170NZKAXAR

Due to manufacturer policy, this product cannot be added to your cart. Please contact High Country Cellular & Electronics for more details.

We currently only offer this product for purchase within 80 of our store.

 
Connectivity
USB Version USB-C Cable
Bluetooth ® Version Bluetooth v5.0 (LE up to 2 Mbps)
Bluetooth Profiles A2DP,AVRCP,HFP
PC Sync B/T connection
General
Color White, Black, Yellow
Compatible Specification of Smartphone Android 5.0 , 1.5GB
Package Contents Earbuds,Eartips (S, M, L),Quick Start Guide,USB Cable,Wingtips (S, M, L),Charging Case
Type True Wireless Earbuds
Sensors
Sensors Accelerometer, IR, Hall, Touch
Physical specification
Earbud Dimension (W x H x D) 17.5 x 19.4 x 22.3 mm
Earbud Weight 5.6g
Case Dimension (W x H x D) 38.8 x 70.0 x 26.3 mm
Case Weight 39.6g
Battery
Battery Capacity (Earbud) 58
Battery Capacity (Case) 252
Play Time 6H Earbud ; 7H Cradle
Talk Time 5H Earbud ; 6H Cradle
Type Lithium Ion
Audio and Video
Audio Playing Format Stereo BT
Number of MIC (per Earbud) 2 (inner & outer mics)
Ambient Sound Yes
Services and Applications
Bixby Connection Yes
Notification Type TTS
Voice Guidance N/A,
Key Category Features
Wireless Yes
Bluetooth Yes
Water Resistant IPX2 (Splash resistant)
Carrying Case Included Yes
Bluetooth
Wireless Range BT 5.0
Call Function
Call Receiving Yes
Mute/Reject Function Yes

Warranty

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Samsung Galaxy Buds Video

How to Switch to Ambient Sound

How to Wireless Powershare

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Electronics can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new electronics should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.4 out of 5

59% of reviewers recommend this product.

1 Stars

Terrible

Skip 3/1/2021

literally laughed at on the call because the support rep doesn't understand english and repeats himself....asks for a model number and then yells at me when i give it to him....
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Ear Buds stop charging

SRB1 2/19/2021

the earbuds that i had for 1 year suddenly stopped charging. the case charged but not the ear buds. given that they stopped working after a year and that the warranty was no longer good - i have to buy a whole new set of earbuds. they throw the case in for free - but, given the case is the only thing that works after a year - that seems really ridiculous to me. tried to get someone to repair them and you cannot get anyone to talk to you. so sell me a product that only works for a year so i have to buy another set that what? only will work for a year? really?
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
1 Stars

Poor quality overall

Jose 2/19/2021

i used these about 20 times over a year and a couple of months. one day the right side stopped working and support could not help me reset it. since my warranty was over the year they could not do anything else. i could bring them in for trade-in but there are other brands that are way better in quality of product and sound. definitely not worth the $130+ it costs.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
2 Stars

Poor Reliability left earbud

RMCx 2/10/2021

suddenly left earbud has significant decrease in sound. not sure if has any relation to an update to the galaxy wear app. the diminished sound occurred immediately after the update. many blogs reporting the same issue with the left earbuds.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

WANT STAY PUT!!

MrsSteptoe 2/10/2021

i've wanted these headphones so bad and when i got them i was very disappointed . they wan stay in my ears. if i move to fast or lean my head over they will fall out. i have tired changing the ear pieces that came with them but doesn't help. it's to small or it feels like something is in my ear. i got these because they were on sale. i have to use the wired headphones. please fix these problem.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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4 Stars

Pretty Good Honestly

WhoNeeds 2/4/2021

i have enjoyed these buds thouroghly. even moreso than the galaxy buds + live version. they fit quite well in my ears compared to any buds ive used. i give 4 start simply because if they were a bit bassier and a bit louder id be 1 star happier. :)
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
1 Stars

Not worth the headache.

JasonS 2/2/2021

i received these buds as a birthday gift from my wife. as the only android user in my home, i use the buds and everyone else has i devices. the buds have been in for warranty repair twice in the first year. customer service is abysmal, and requests to speak to a supervisor will go unanswered so save your breath. warranty shell games and all kinds of slick tricks to get out of fixing your devices. they kept my buds in the repair center until the warranty expired and tried to charge me for repair. i had to call and argue with a rep that didn't have a clue. my note 9 had to get repaired under warranty too. i'm not optimistic about my new note 20 ultra. my kids have let their pods go through the washer and dryer several times without the slightest issues.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
3 Stars

Not for Calls

Taylor1268 2/1/2021

i absolutely love these buds but i completely hate them. the only complaint i have is i cannot take or place a phone call with them. the individual i am speaking to cannot hear me but can hear everything and everyone around me perfectly. the microphone is clearly on the outside of the buds.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

After 4-5 month

bobby 1/25/2021

it is crazy that we pay that much money to get this, and it starts breaking down. it started screeching and battery life is out in 30 minutes. i contacted samsung multiple times and has not received a response and bought another one, warranty now expired after 6 months of waiting and they tell to fix it it would be 90 dollars
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Quality

Baca 1/22/2021

the sound quality is good and has a good battery life, but the headphones don't last. i've had to send them in for repair 3 times in a year. the sound fails in one ear bud and the case stopped charging after the first repair. now when i take a call the person on the line can't hear me out of one ear bud and i can't hear them out of the other. now i have to send them in again and go without headphones for another week when i use them every day. highly disappointed with the quality of the earbuds.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

GREAT Sound. Great Fit.

DJohn 1/19/2021

the best dollar for dollar ear buds i have ever owned. i'm a musician and my sound demands are steep. these are much better than expected. worth every penny. fit well in my ears without giving me discomfort. operational features are useful and easy to learn.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

How they fit in your ear so comfortably

Lazlow 1/12/2021

i loved my earbuds until recently there volume wont go up ive cleaned them updated them ive done every single thing the help line has told me to do and i still can barely hear anything.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

the right earbud stopped working

anonymous 1/9/2021

the right earbud stopped working after not even a day
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Don't stay in ears

Mike 1/2/2021

sound quality is great but my ear buds are constantly falling out during workouts and runs. i have tired the different size rubber ear pieces and nothing works. these buds are great for sitting and listening to music but if you plan on working out with them expect them to fall out.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Product

Saul M 12/27/2020

they have good audio and this could be your main earbuds. the only problem is that when i am playing video games it hears glitches. for more detail, it hears really bad.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

These are great,sleek,and seamless

BacktotheStart 12/17/2020

got these as a gift a few months ago. super sexy, with a glossy black case. takes ~ 1.5 hrs to fully charge. microphone / audio are crisp and clean, the ambient sound setting cancels out most of the outside noise when you're in a call. there's a find my earbud feature that's pretty nice.only had one issue with these and its that because i have them paired to my laptop and my phone, when i want to use them with my phone and my laptop is in the room, the bluetooth connection with my phone will drop and not stay connected. this is because the earbuds prioritize the laptop for some reason so i have to make sure bluetooth is off on my laptop when not in use. other than that, great earbuds. great sound.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Performance

 

Value

 
2 Stars

Left earbud not charging

RUDY323 12/12/2020

just got this and my left earbud is not charging. i tried just charging the left one and still won't charge.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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4 Stars

Good

Derek 12/11/2020

they work good however, they were too small for my ears. when active they would easily fall out. so, my wife uses them and loves them.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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1 Stars

Waste of money

jjs56 12/8/2020

these are a complete waste of money. after just a couple of months, they fade in and out, echo, and shut off all on their own. the left bud seems to be the worse of the two as others have mentioned. do not buy these!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Decent sound with awful build quality.

olajuwongh 12/7/2020

I have gone through 3 pairs of Galaxy Buds(one purchased and two replacement) in the span of less than 2 years, and all of them had issues ranging from poor battery life to the sound not working on one bud. This is easily the worst Samsung product I have owned so far, and I recommend looking for alternatives. The quality control for this product is truly embarrassing in an otherwise great audio lineup.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Bad microphone and connectablity

Malek 12/1/2020

it connects well with the first device and then it wont show on other devices i use it with an iphone and no matter what i do it wont connect to my roommat's galaxys9 !!
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
3 Stars

Not for the Colorblind

Darbha 11/27/2020

the one indicator light on the case changes between red and green for 'low battery' and 'fully charged'. it is such a pain for a colorblind person on a day-to-day basis to tell if his/her earphone case needs to be charged or not. i am appalled that an international company like samsung did not consider this when designing a product worth $100-$150.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Good, but not for longevity

Tall 11/22/2020

i liked these at first, but they are abrasive in the ear and the left earbud frequently cuts out. they are difficult to have conversations with if you don't have a samsung phone because you can't gauge the volume of your voice. they're good, but if you don't have the app component they may not be worth the price.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Values and integrity.

Joaquin 11/19/2020

i got these last year around christmas time and since then have had to return them twice and finally had to call samsung to get help and we were in the middle of getting a a printable label to have them fixed and the operator hung up on me and still haven't got those label. i'm so disappointed in samsung. i have been a loyal customer for 10 years!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Very well styled

ELS101 11/5/2020

works very well , and the sound is outstanding... also in future don't ask people to write a review and then tell them how long the review should be. there is no reason to be wordy , when one will do. thanks
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Very Comfortable Fit

DMC022069 10/31/2020

i really like the galaxy buds, but word of caution, make sure they are inserted all the way into your ear firmly before deciding the quality of the sound. my first impression was that they were not the same quality of my previous apple airpods, but once i realized that fitment is key, they are definitely on par. there is more control of the galaxy buds through the phone connection, making the buds my favorite. there is one thing however, the apple product does fit into my ear easier without me having to twist and push. i also don't walk around looking like i have a tampon string hanging from my ear.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Very bad call quality

alecu 10/23/2020

i was really hoping these buds would be of better quality. i am an avid samsung consumer over and over. samsung tv, cell phone, speakers, etc... but i am considering switching to a different brand for audio products. the call quality with the buds is absolutely bad. i constantly get told that the other person cannot hear me well. it either sounds muffled, it gets interrupted, etc... this has been a few months already, so it's not phone signal. i would not recommend these buds based on my experience if you are using them for making calls.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great product

WickedHakurou 10/20/2020

the right side earbud looses almost all sound after about a year. i use them almost every day for about 8-10 hrs. i still love the product for their size and sound. i am on my second pair and same thing happened. i am still going to buy and support samsung for their great products, but i think company should address this problem. still love them even when they fail.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

The sound quality is great

MrsB 10/19/2020

the sound quality is great however the problem i'm having is the battery runs out within 3 to 4 hours. very disappointed with this product. i rarely use them because of that.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Case stopped holding a charge

Jake 10/19/2020

the charging case stopped holding a charge afer a mere few months. google thus issue and you'll see how widespread it is and rhat samsung won't di anything about it. it's a defective product and they should be recalling it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

better sound quality than Apple air buds

Jean 10/15/2020

i wish the buds had left/right volume balance. i, as do many friends, have a hearing deficit in one ear. accessibility would be so much improved!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Hands free?

J1East 10/11/2020

these are not an accessory to let you go hands free. these are more of nuisance to use than regular wired earphones. i gave up after 2 weeks if trying to make these work seamlessly with my samsung galaxy 20. i read many reviews before purchasing so am very disappointed. i do love my phone. i am disappointed that samsung cannot get the ear buds righr.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Audio Concerns

Banks 10/6/2020

audio is great after about 6 months of being used. a friend sent me to these and they have been fantastic they helped out when my phone speaker died after getting a new phone my ear buds died. i set up a warranty claim and we will see how this goes.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Wireless

Stells 10/5/2020

i'm enjoying the wireless earbuds. its very useful especially when i'm cleaning, dancing, or working out. i don't have to deal with the wires. i haven't had any issues with the earbuds. they work perfectly fine. the audio comes through clear. the only downside is that the right earbud dies quicker than the left bud. i'm not sure why it's like that but it even when they both start at 100% charged the right earbud still dies faster.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
1 Stars

sucks! It's not even a year

Edgar 9/28/2020

sucks is not even a year i buy them, and they have already stopped working 2 months ago.call and they say they have no warranty, i bought them directly from samsung and they have no warranty
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Functionality

Evan 9/25/2020

i liked the headphones for the first two months. then, one of the earbuds volume dropped out. i only used 1 headphone half the time so i just put the other in. then the other headphone dies out. i troubleshot and tried to clean the headphones with no results. still absurdly low volume out of both. i sent them in for a free repair under warranty. i am now told since i opened one of the two headphones to try to clean it that the warranty is voided and i'll need to pay $90 for repair. if the product hadn't given out it'd be fine and i know you have to protect your business from scammers. this case just speaks to samsung squeezing out of a loophole to try to get more of my money. this was a present but i'll take my business elsewhere and get a better product for cheaper.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

I mean it's alright

Xavier Guinn 9/13/2020

this product isn't horrible by any means. it's just some of the features are half-baked.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great sound

Orlando 9/8/2020

one earbud wont charge.... warranty should handle it though correct ? samsung great sound
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Performance

 

Value

 
1 Stars

They suck

znspi175 9/3/2020

i got a pair back in october and within the first 2 weeks of getting them the charging case broke, and it took about a month for me to get them back from support and when i got them back the left earbud refused to connect so i couldnt update them and so i sent them in again and got them back fixed. in february the left broke again and the case doesnt charge any longer. i tried to call support for them in april but when i followed through with what support told me to do i got no response and now the warranty has expired. i will probably not buy a samsung product again
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Don't buy if you plan on wearing outside.

Greek78 8/31/2020

sounds is good and like the features. being a mailman having the ambient sound to still hear vehicles and customers are great. down side is when the sun is out there's a constant whoom noise and will also disconnect from the phone. should have returned them right away but customer service gave me a few options to try. didn't work but i'd wear them on cloudy days and they worked great. had them for about 6 months and finally couldn't take it. sent them in and were still under warranty but since i'd worn them and they'd fallen out of my ears, a few times they said it was damaged from that. but it was day one out of the box that the problem started. so they were going to charge $90 to repair. so i told them to send back. unlikely to buy again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Poor connectivity

Jason 8/31/2020

i have had these buds for 7 months now and feel like ive had them long enough to give a honest review. that being said, the connectivity on these buds is awful. my phone in my front pocket and the buds will break up. my phone calls are broken and the music is spotty if i turn my head the wrong way. for $100 i like most people im sure think that this should not be a problem. :-(
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

One bud going quite

jeremy 8/28/2020

loved them at first but now i've had one of the buds go so quite to the point where i can barely hear anything out of it and had them sent in go new ones and again they go quite
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

quality is most important

steve chu 8/27/2020

so used my earbuds mostly at work and i must say the first few weeks were good.. but then the left ear stopped charging and with no luck and no resolution i tried contacting customer service but was never able to get a replacement pair.. so now i'm stuck with a pair of $120 paper weight. then i began looking into this issue and noticed there as actually a lot of people with the same issue and realized that these are just not good earbuds and are way more expensive than they need to be
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Poor quality!

Wendy 8/24/2020

i used the earbuds for a month and they stopped working. i was unable to charge the battery and the area for the cable to plug in became unusable. i wish i would have read the reviews on this website before spending so much money on these buds.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Disappointing

Rosie 8/22/2020

i brought these a year ago. the design is not good if you have small ears mine will always pop out, disconnect while listening to music. 3 months after i bought them the right earbud didn't work anymore you could barely listen to anything on them and then after year same thing happened to the left one. even if you do max volume you can barely hear anything out of them. just dont buy them you can find better options for about the same price. i was really disappointed because i am usually a big fan of samsung from my phone to my tvs but this one did they not do a good job.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Down Grade

Gojess80 8/16/2020

a lot has changed since the last buds. pros: smaller buds, wireless charging. cons: volume is not high enough, bass is less deeper than previous model. touch control options are less than previous model, app functions are less than previous model. (ex: master volume control).
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Feels like we dont exist to samsung. iOs Users

mezones 8/12/2020

love these buds, the fit, sound quality, some of the best feedback from people concerning the mic quality however, limited ios is a tragedy. i know earbuds plus exist but loosing so much functionality as in touch controls customizations in app, ambient sounds etc because you use these on ios is a sad price and shows samsungs hostile view of apple. working together is the only way. not having these limits would have given apple users a great view of samsung as a company. please bring an ios app to the apple store. as of now feels like we dont exist to samsung.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
2 Stars

Great headphones for a short time

RYAN SCHWAB 7/31/2020

these headphones are totally incredible for a few months. i've had to replace them every 3-5 months because the left headphone always dies and stops working. now, these headphones are out of warranty after having to get them replaced 3 separate times
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Right ear bud stopped working after 1 year

GR100 7/31/2020

right ear bud stopped working after 1 year. tried all the things suggested but does not work
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Discreet & Durable

TIMBERLY D 7/31/2020

i had my galaxy buds for a little over a year, and they are great. small and sleek design makes them great for multi-tasking. they even have a sound setting so you are still able to be aware of your surroundings. one thing is they are constantly being updated, but that may be a good thing of that is to improve the product. the battery life is great, and the find me feature is a plus. overall a must have.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value