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2.8 | 123 Reviews

HW-Q90R Samsung Harman Kardon 7.1.4ch Soundbar with Dolby Atmos

Samsung HWQ90R

Features

  • With Dolby ATMOS and DTS:X sounds move independently around you from all directions, even above, just like in real life.
  • Become immersed in true 7.1.4 channel sound from 17 speakers, including 4 that fire upward and 2 that fire from the side.

Quick Specs

  • Type: Soundbars
  • Energy Star Rated: No

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact High Country Cellular & Electronics for more details.

We currently only offer this product for purchase within 80 of our store.

 
Image Feature

Immersive sound. Perfect for QLED.

Take home the ultimate Dolby Atmos and DTS:X experience. The Soundbar Q90R transports you into every beautiful picture with Dolby Atmos and DTS:X technologies. Get swept up in the exhilaration of multidimensional cinematic audio, masterfully delivered above, behind and all around you from 17 built-in speakers. It's entertainment that rivals even the very best movie-theater experience.

Image Feature

A different dimension in home theater

If anything can match the incomparable picture quality of your QLED TV, it's the cinematic experience of Dolby ATMOS and DTS:X technologies. Like in real life, individual sounds move independent of each other, so the sounds of people, places and music wash over you from all directions. You not only hear the scene, you feel as if you are a part of it.

Image Feature

Feel sound around you. And above you.

Make the very most of every scene with sound that envelops you from 17 speakers. Up-firing speakers project audio above you while side-firing speakers send sound around you for a more spacious soundstage.

Image Feature

Experience true surround sound

Upward firing rear speakers add another element of surround sound to your movies, making every moment more cinematic.

Image Feature

The sound of victory

Claim more glorious victories with rich sound that transports you to the center of the action. Your soundbar detects when you're gaming and automatically optimizes the sound in real time.

Image Feature

Made for each other

The HW-Q90R Soundbar is optimized to work seamlessly with Samsung QLED TVs. Enjoy Plug-and-Play connectivity via wired or wireless connections, control both TV and soundbar with the Samsung OneRemote and fine-tune your sound right from the TV menu.

Image Feature

Sound completed by audio masters

By combining Samsung's innovative mastery in home entertainment solutions with 65 years of Harman Kardon's audio technical expertise, the two brands continue to push boundaries to bring state-of-the-art sound to the home entertainment experience.

Image Feature

Music comes alive with your voice

Can't recall the title? Enjoy your Soundbar hands-free using Alexa voice control. Ask Alexa to play something by simply saying the title or a few lines of the song's lyrics.

Image Feature

Listen smarter with SmartThings

SmartThings lets you add your speakers to your network, giving you greater control over your audio throughout your smart home. Take connected living to the next level.

Image Feature

A seamless 4K experience

With 4K pass-through built in, connecting 4K video sources like your game console is easy. It even works with HDR 10 sources, allowing you to enjoy audio with pristine quality matching that of your video.

Image Feature

Soundbar Q90R

The HW-Q90R is optimized to work seamlessly with your QLED and deliver a superior entertainment experience.

Immersive sound. Perfect for QLED. Take home the ultimate Dolby Atmos and DTS:X experience. The Soundbar Q90R transports you into every beautiful picture with Dolby Atmos and DTS:X technologies. Get swept up in the exhilaration of multidimensional cinematic audio, masterfully delivered above, behind and all around you from 17 built-in speakers. It's entertainment that rivals even the very best movie-theater experience.

A different dimension in home theater If anything can match the incomparable picture quality of your QLED TV, it's the cinematic experience of Dolby ATMOS and DTS:X technologies. Like in real life, individual sounds move independent of each other, so the sounds of people, places and music wash over you from all directions. You not only hear the scene, you feel as if you are a part of it.

Feel sound around you. And above you. Make the very most of every scene with sound that envelops you from 17 speakers. Up-firing speakers project audio above you while side-firing speakers send sound around you for a more spacious soundstage.

Experience true surround sound Upward firing rear speakers add another element of surround sound to your movies, making every moment more cinematic.

Optimized sound, so you can hear it all The HW-Q90R soundbar automatically delivers optimized sound based on each scene and even lets you hear voices clearly on low volumes.

The sound of victory Claim more glorious victories with rich sound that transports you to the center of the action. Your soundbar detects when you're gaming and automatically optimizes the sound in real time.

Made for each other The HW-Q90R Soundbar is optimized to work seamlessly with Samsung QLED TVs. Enjoy Plug-and-Play connectivity via wired or wireless connections, control both TV and soundbar with the Samsung OneRemote and fine-tune your sound right from the TV menu.

Sound completed by audio masters By combining Samsung's innovative mastery in home entertainment solutions with 65 years of Harman Kardon's audio technical expertise, the two brands continue to push boundaries to bring state-of-the-art sound to the home entertainment experience.

Music comes alive with your voice Can't recall the title" Enjoy your Soundbar hands-free using Alexa voice control. Ask Alexa to play something by simply saying the title or a few lines of the song's lyrics.

Listen smarter with SmartThings SmartThings lets you add your speakers to your network, giving you greater control over your audio throughout your smart home. Take connected living to the next level.

A seamless 4K experience With 4K pass-through built in, connecting 4K video sources like your game console is easy. It even works with HDR 10 sources, allowing you to enjoy audio with pristine quality matching that of your video.

Wireless music streaming The HW-Q90R Soundbar includes Bluetooth for easy wireless connections to other devices. Enjoy music from your mobile, no strings attached.

Soundbar Q90R The HW-Q90R is optimized to work seamlessly with your QLED and deliver a superior entertainment experience.

Features

  • With Dolby ATMOS and DTS:X sounds move independently around you from all directions, even above, just like in real life.
  • Become immersed in true 7.1.4 channel sound from 17 speakers, including 4 that fire upward and 2 that fire from the side.
General
Number of Channels 7.1.4 Ch
Total Power (W) 512W
Frequency Response (amp) 34Hz~17kHz
Packing Type One Packing
Features
Smart Sound Mode Yes
Wide Range Tweeter Yes
Anynet+ (HDMI-CEC) Yes
Wireless Rear Speakers Yes (Included)
Samsung Audio Remote App Yes
Audio Processing
Dolby Digital Dolby 5.1ch / Dolby DD+
DTS-X Yes
DTS Digital Surround DTS 5.1ch
Audio Features
Surround Mode Surround Sound Expansion
Game Mode Yes
UHQ 32bit Audio Yes
Adaptive Sound Mode Yes
Video Features
4K (60Hz) Video Pass Yes
HDR Yes
Speakers
Number of Speakers 17
Center Yes
Subwoofer 8" Driver
Subwoofer Type Wireless
Speaker Up-firing (4), Side-firing (2)
AV Decoding Format
WAV Yes
MP3 Yes
OGG Yes
FLAC Yes
AAC Yes
ALAC Yes
AIFF Yes
Connectivity
HDMI Out 1
HDMI Inputs 2
Optical Inputs 1
Wi-Fi Yes
Bluetooth ® Yes
Bluetooth ® Power On Yes
Battery
Battery Yes
Power Consumption
Stand-by Power Consumption (Main) 4.5(Wi-fi/BT off 0.45w)
Stand-by Power Consumption (Subwoofer) 0.45w
Operating Power Consumption (Main) 35W
Operating Power Consumption (Subwoofer) 28W
Free Voltage Yes
Dimensions & Weight
Product Dimensions (W x H x D) 48.26" x 3.26" x 5.35"
Product Weight (lb.) 19.4
Shipping Dimensions (W x H x D) 50.86" x 23.85" x 10.31"
Shipping Weight (lb.) 58.86
Subwoofer Dimensions (W x H x D) 8.07" x 15.86" x 15.86"
Subwoofer Weight 21.60
Accessory
Remote Control Yes
Wall Mount Kit Yes
Battery Yes
HDMI Cable Yes
ENERGY STAR® Certified
ENERGY STAR® Certified Yes
Key Features
Dolby Atmos Yes
Q Series Yes
Straight Soundbar Design Yes

Quick Specs


  • Appearance

  • Type: Soundbars

  • Features

  • Energy Star Rated: No

User Manual

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Electronics can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new electronics should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.8 out of 5

39% of reviewers recommend this product.

2 Stars

Packs a punch, but it keeps restarting itself

Mike 7/27/2021

well, i purchased this on april 2020, and i was very pleased with the sound. well about 3 months ago (exactly 1 month out of the 12 month warranty period) it began restarting the display in the middle of everything i'd be watching. and i'd have restart whaterver i'm watching and find my place in the movie or show. sometimes it does it back to back to back for as long as 15 minutes. it's very frustrating to not be able to watch something. i feel like just unplugging it a promoting to a paperweight. and expensive paper weight. i'll be contacting samsung, i hope they have a remedy for this disgusting issue.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Samsung Sux

SAMSUNGSUX 1/18/2021

two months out of warranty - no help getting service or a replacement speaker even if i was willing to pay for it. - moving all of my products to lg.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Samsung Sux

SAMSUNGSUX 1/18/2021

two months out of warranty - no help getting service or a replacement speaker even if i was willing to pay for it. - moving all of my products to lg.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst soundbar ever!!

Noobpixels 12/19/2020

i purchased this from magnolia at best buy. for 3 months, no issues but then it hit. sub cuts in and out, both the light at times and just total distortion and then came the rears. i finally had enough and samsung chat assist started with not so accurate advise, aka, my soundbar shouldnt have rear speakers. of course, this was wrong because it came in the box and this was the flagship speaker set from samsung. i have facotry reset, moved everything inches to the sound bar and the solution.... have to unplug and keep unplug (not use) the sub or rears. friends ask what in the world and when i explain this is the flagship, they are suprised. over 1k wasted.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst soundbar ever!!

Noobpixels 12/19/2020

i purchased this from magnolia at best buy. for 3 months, no issues but then it hit. sub cuts in and out, both the light at times and just total distortion and then came the rears. i finally had enough and samsung chat assist started with not so accurate advise, aka, my soundbar shouldnt have rear speakers. of course, this was wrong because it came in the box and this was the flagship speaker set from samsung. i have facotry reset, moved everything inches to the sound bar and the solution.... have to unplug and keep unplug (not use) the sub or rears. friends ask what in the world and when i explain this is the flagship, they are suprised. over 1k wasted.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Dont buy if you are planning to keep long term

Bhushan 11/4/2020

just over 1 year passed and my soundbar is giving issues. rear speakers always disconnect and make a cracking sound from the rear speaker/woofer. talked with samsung customer care and it's a paid service that god knows how much they are going to charge me. bad decision buying this soundbar. i would not recommend this.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Dont buy if you are planning to keep long term

Bhushan 11/4/2020

just over 1 year passed and my soundbar is giving issues. rear speakers always disconnect and make a cracking sound from the rear speaker/woofer. talked with samsung customer care and it's a paid service that god knows how much they are going to charge me. bad decision buying this soundbar. i would not recommend this.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Dont buy if you are planning to keep long term

Bhushan 11/4/2020

just over 1 year passed and my soundbar is giving issues. rear speakers always disconnect and make a cracking sound from the rear speaker/woofer. talked with samsung customer care and it's a paid service that god knows how much they are going to charge me. bad decision buying this soundbar. i would not recommend this.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

I like the sound

zerpda 10/15/2020

like the sound and look of the system, however, it is really hard to find out how to connect to the wifi, and bluetooth functions. i still haven't been able to figure out if i updated correctly. after you update software, it should give a message saying updated successfully. for the price, all of this should be crystal clear.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible product

Roberta 10/6/2020

i was very sorry to waste a lot of money on this product. i could not even update the firmware after being on the phone with 3 different technicians. the sub woofer and side speakers never connected. i was told i needed to update the firmware. using the smartthings app, ubs thumbdrive and 2 hours with a techician on the phone i was told i had to mail in the soundbar. the r product was obviously a total failure - hence the newer za model. i was extremely disappointed with this product and lost a lot of money. ps - the instructions to sync with my tv never quite got a perfect match either - despite the fact that i bought the matching q90 model. i really did not want to choose 1 star but i had no choice because i could not add my comments without selecting at least 1 star.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Good sound but no sound field

drjohnf 9/8/2020

Rear channel sound quality and volume always low. Quality of sound also relatively poor. Really tried to like it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Soundbar and SW work great, Rears not so much

Jeff 8/29/2020

i bought the q90r brand new online. after unboxing and hooking everything up i was unable to get any sound out of the right rear speaker. i did the test tones and sound only comes out of the left rear speaker. right rear speaker is completely silent. the wifi led is solid blue so i have wifi connectivity with the bar. all firmware is up to date on all speakers. this all points to a defect speaker. unfortunately, rather than send me a replacement speaker to try out, i would need to send the entire bar to nj. i decided against this since the rears don't add much sound anyway. soundbar and subwoofer work great though.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Alexa Set-up

joHN 8/19/2020

nice sound, but if you think you can easily connect to amazon alexa, you may be disappointed. it's been 2 days. no luck. nothing in the manual, and samsung support didn't even know what i was asking. may just return the thing to amazon.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

perfect, unbelievable, just amazing!!

Miguelfdzc 8/9/2020

every sound, comes perfect, the bass, mediums... everything goes equal, just incredible!!!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Wanted to say Best Soundbar in the Market, But!

Shan Prakash 8/4/2020

i'm a big fan of samsung products, i really wanted to call this a best soundbar out in the market, but i have to cut down 2 stars due to the below issues. especially this product is not cheap. 1) the rear speakers (mainly my left rear speaker), keeps making popping sound if i watch any dolby atmos content via streaming service. it works great if i play dolby atmos content via blu ray disks, but if i do stream at least 6 to 8 times i hear popping sound during the movie. it's so disappointing that, samsung built a wonderful sound system like this, but misses to fix or take care of the small areas. 2) poor customer service, i have reached out customer service for a replacement, but they have refused to exchange, instead i have to ship my speakers and to have it fixed.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Q90 Soundbar

JAY MOLLICA 7/28/2020

sound quality mediocre. lacks bass, and cant hear surround rear and top atmos yet. not a replacement for a real surround system. i also can no longer connect with app. this was a frustrating exersize, and i will reconnect my old system.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

No need a word! Buy when you can~

KI YUN 7/11/2020

amazing sound that i never experienced from my previous sound system and most of all very easy to set up! out of box and followed app to setting it up and all just works perfect! along with new q90 tv, every night is movie night for our family in these stay home days.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Nope, Hard Pass

PirateA 7/5/2020

this is so disappointing for the cost. you have to have the sub so close to the soundbar makes no sense. the bluetooth surround speakers work randomly or will work for a while then cut out with the added bonus of the sub crackling. it can't handle changing inputs , sound just goes off then you get the joy of turning everything off and back on to get it to work. doesn't appear to like alexa the most. bonus when you call customer service not helpful or knowledgeable of the product plus unwilling to replace, super. so i would recommend hard pass on these.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Trash didnt work right out of the box!

KEVIN BRADSHAW 7/5/2020

rear speakers provided no sound after turning off. found this to be a common problem. tried the fix with the firmware update, but the wifi kept dropping out. tried to do the firmware update via usb and nothing happen. returned the piece of garbage. the day after i bought it. bought a lg soundbar instead.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Sound

Frank S 6/25/2020

it is like you are in a movie theater. the rear speakers are great, and the subwoofer really makes the ground shake. the only problem i have been having is when i turn the tv off and turn it on the next morning, sometimes the soundbar does not automatically connect to the tv, so the tv goes straight to "tv sound" instead of "arc". it doesn't happen every day, but it happens about 50% of the time. when i turn the tv off, it automatically turns off the soundbar, but sometimes when i turn tv back on the soundbar does turn on automatically, but it fails to connect to tv for soundbar sound. it is a little frustrating because i then have to turn off all components then turn them on again for the tv and soundbar to connect.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Sound

Frank S 6/25/2020

it is like you are in a movie theater. the rear speakers are great, and the subwoofer really makes the ground shake. the only problem i have been having is when i turn the tv off and turn it on the next morning, sometimes the soundbar does not automatically connect to the tv, so the tv goes straight to "tv sound" instead of "arc". it doesn't happen every day, but it happens about 50% of the time. when i turn the tv off, it automatically turns off the soundbar, but sometimes when i turn tv back on the soundbar does turn on automatically, but it fails to connect to tv for soundbar sound. it is a little frustrating because i then have to turn off all components then turn them on again for the tv and soundbar to connect.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Sound

Frank S 6/25/2020

it is like you are in a movie theater. the rear speakers are great, and the subwoofer really makes the ground shake. the only problem i have been having is when i turn the tv off and turn it on the next morning, sometimes the soundbar does not automatically connect to the tv, so the tv goes straight to "tv sound" instead of "arc". it doesn't happen every day, but it happens about 50% of the time. when i turn the tv off, it automatically turns off the soundbar, but sometimes when i turn tv back on the soundbar does turn on automatically, but it fails to connect to tv for soundbar sound. it is a little frustrating because i then have to turn off all components then turn them on again for the tv and soundbar to connect.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

I don't recommend this bar for big spaces

Peter 6/24/2020

straight to the point, the rear speakers will not work if they are placed more then 2m (7 feet) away from the soundbar. somethung i find stupid and down right unacceptable at this price point. so be awear before you buy
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Amazing sound

Blaw 6/24/2020

i keep getting noise complaints but i dont care. super easy set up. earc capable. this is awesome!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Amazing sound

Blaw 6/24/2020

i keep getting noise complaints but i dont care. super easy set up. earc capable. this is awesome!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Soundbar

Al E 6/22/2020

received q90r. paired up easily. connected to 65 inch q9fn. bought rear speaker stands. updated through smartthings app easily.sounds great very clear and dolby atmos sounds amazing
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

The sound Quality is great

Rowdyphill 6/16/2020

great soundbar and rear speakers that sound incredible. but for the price the subwoofer could have been at least 200 watts so that it can keep up with the system and/or have the capability to ad another sunwoofer. there is a 200 watt subwoofer sold seperately but it's for older soundbars that dont even have the power like this soundbar has.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

This thing exceeded my expectations

Oil guy 6/5/2020

I brought Q90R home yesterday after doing a good deal of internet research. I needed a soundbar to go with the living room television (a Samsung). Up til now I had discrete home theatre systems but we just moved and I didn't want to hang speakers, run wires, etc. One of the appealing characteristics of the Q90R is that the sub and rear surrounds are truly wireless (except the power cords). The setup was extremely easy - I only had one issue and it was due to my own stupidity (RTFM). The sound out of this thing is terrific! I bought an Apple 4K TV to use with it and last night my wife and rewatched a couple of episodes of Game of Thrones. We were completely blown away. The only downside for this unit is that is on the high side of cost, but if you're patient you can find it on sale at the big box retailers. Bottom line: if you have the bucks, you won't be sorry acquiring this thing. Good job Samsung!!!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

worst samsung device

bisono45 6/5/2020

i'm so disappointed with samsung ,i bought the soundbar last month it sounded great the first day , second day subwoofer is making some distortion noise, i called samsung ,we sent the subwoofer for repair , i received the subwoofer after two weeks, perfect i put it back on again and updated ,it only worked for one day again ,second day same problem with the noise ,i called samsung again ,i sent the woofer back for repair ,it been a week ,no update yet ,all my devices in the house are samsung product including all my family phones ,i just bought the new q900ts tv to pair with the soundbar, this suppose to be samsung premium products, but i'm only getting headache , i'm considering returning everything back.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Not as expected

BenS 5/22/2020

I bought this product because of the some features like Atmos that are not working correctly. This might be due to having a two year old tv. So my advice would be not to buy this product unless you are also paring it with their top of the line new tv.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst product to leave the Samsung factory

Keppa 5/20/2020

I bought this yesterday and one of the rear speakers won't connect. Spoke to Representative at Samsung and was told to upload new software. This did not work. Was told I need to take it to a technician which is about 45 min away from where I live. What a joke. Worst $2000 I've ever spent. Brand new out of the box faulty. Samsung please explain.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Good, when it works

Justin P 4/16/2020

I purchased this system 6 months ago. I'll start off by saying the sound quality is great. HOWEVER, the rear speakers cut in and out constantly. It takes away from the experience. It has the latest firmware and the wireless components aren't far away from the soundbar or each other. I wished it worked.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Good, when it works

Justin P 4/16/2020

I purchased this system 6 months ago. I'll start off by saying the sound quality is great. HOWEVER, the rear speakers cut in and out constantly. It takes away from the experience. It has the latest firmware and the wireless components aren't far away from the soundbar or each other. I wished it worked.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

sound bar best

dave 4/14/2020

6 m now with with the q90r and i am very please with i no. 1
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Disconnects, makes popping noises

Christopher 4/6/2020

I purchased this soundbar directly from Samsung. Worked great at first, but then after about two weeks of use the subwoofer would repeatedly disconnect and make popping noises at random. Static comes from the rear speakers too. I returned the soundbar and purchased a brand new one and the same thing happens. Very disappointed that I paid $1700 and have all these issues. If I connect my phone via Bluetooth, and control the volume with my phone it turns the soundbar up to MAX volume whether I push up or down on the iPhone. This happened on both units. I spoke to Samsung via phone and they said they would service it, but will not pay for the shipping. Yes, they provided a return label, but the quote to ship the entire soundbar system was over $100 to package it as I don't have the original box. You would think they would mail you an empty box to put the unit in and return to them like most business do, but nope. Samsung asked me to pay for it myself.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

A great combination (q90r + LG 9070 75" with eARC)

Avishek789 4/4/2020

Awesome sound with eARC connectivity. My entertainment hub and sound set up.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

A great combination (q90r + LG 9070 75" with eARC)

Avishek789 4/4/2020

Awesome sound with eARC connectivity. My entertainment hub and sound set up.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Excellent audio quality and easy setup!

Vamsi 3/29/2020

It was extremely easy to setup and sounds awesome with dolby atmos audio sources! It was also very easy to configure to my tastes! Highly recommend.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

my 15 year old Bose was better!

DoNotBuyThis 3/29/2020

It's sad when there is just about more 1 star reviews than 5 stars. I'm not gonna go into the problems I'm having because it's the same as everyone else! Weak and pointless rear speakers that cut out and crackle all the time. I have never had so much trouble with something ever.. They should recall all of these and refund everyone's money.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Excellent audio quality and easy setup!

Vamsi 3/29/2020

It was extremely easy to setup and sounds awesome with dolby atmos audio sources! It was also very easy to configure to my tastes! Highly recommend.
Originally posted on Samsung.com

Yes, I recommend this product

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2 Stars

Great sound!

Steve 3/22/2020

Read a lot of reviews before purchasing. Some good some bad. Bought it, got it, set it up. Very impressed with the way it was packaged in the box. Very well protected. 1st issue was what speaker stands to use for the rear surrounds. Searched a lot, found some that worked great except they didn't come with the correct size screws to attach to the stands. 3 different sizes supplied, none were correct. Called Sony to learn what size I needed to buy. No one at Sony knew. Went to my garage went thru many different sizes I had on hand and found 1 that worked. Went to Home Depot and got some. Assembled speakers to stands and I'm in business. Sub and rears connected beautifully to bar. Testing: Put in Avengers: Infinity War. HOLY COW!!! Sounded AWESOME. I was blown away. Didn't get any Atmos effect but I didn't expect to, I have a cathedral ceiling. But overall, the sound was incredible. I was very happy. Then, as with many of the reviews I read, sound cut out. Only for about 1 or 2 seconds. Lost picture without losing sound twice. OK, I read the reviews, I know how to fix this issue. UPDATE bar,sub, and rears. Right? Ok, have to download "Smart Things" app for phone to do update. Tried for about an hour, can't get app on phone. Called Sony support, got passed around a while, nobody knows anything. Finally was sent to app people support. So after about an hour I finally learned app is not compatible with my phone. Rats! OK, I just do update by USB. Downloaded update, installed on USB, uh oh. USB port is on bottom of bar. What the? After about 20 minutes of getting the raised and supported so I can plug in USB, won't update. Yeah, I know, I DID extract all files. Won't update. Call support again. Told them all I've done. Tell me to send in for repairs. Something wrong with unit. Really? Brand new! Out of the box! Need to send in for repair? Returned for refund. I'm done. Too bad! Sounded great. Just not reliable.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Finally the eARC update is available

arpan007atgc 3/14/2020

I bought Q90r Soundbar 1 month ago. I was satisfied with the sound quality but I was waiting for the eARC update. After update its producing excellent crisp sound quality with awesome sound crearity. It has added a new dimension to this flagship soundbar. This investment is worth every penny.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Finally the eARC update is available

arpan007atgc 3/14/2020

I bought Q90r Soundbar 1 month ago. I was satisfied with the sound quality but I was waiting for the eARC update. After update its producing excellent crisp sound quality with awesome sound crearity. It has added a new dimension to this flagship soundbar. This investment is worth every penny.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Great Soundbar but NO eARC Means Audio Issues

Seattletom 2/25/2020

The soundbar is amazing. When you have a 4K Blu-ray in the machine, the Atmos is incredible. But, for streaming services, the Atmos relies on eARC and this soundbar does not have it. That's despite Samsung promising it would be added (over a year ago). Without eARC, Atmos causes the sound to be delayed slightly from the action on the screen. It's like an episode of bad lip reading and there is no fix unless Samsung updates the firmware to include eARC. Just an amazing soundbar wasted by terrible support from the manufacturer. Look at all the negative reviews and go elsewhere. Unfortunately, Samsung has left us out in the cold without the eARC firmware update.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

NOTHING BUT PROBLEMS

Mark 2/1/2020

Purchased this sound bar several months ago along with the Samsung q90R 75'' TV. Having ongoing issues with rear surround speakers and had to send them in for repair. They still don't work properly. You have to hold them up to your ear to hear them. Also LIP SYN issues are terrible. It needs to be adjusted daily and changed for each channel. I and family will no longer watch this TV because of the sound and constant lip syn issues.
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

Soundbar is great, support is terrible

griffin34 1/27/2020

I received this soundbar for a gift. The sound is fantastic, but the support from Samsung has been less than stellar. First, it came missing parts (two screws). Called to get replacements and have had nothing but issues with them. Secondly, the advertisement about working with Alexa is a farce. Yes, you can register the soundbar with alexa, but it is only as a swtich, which means it can only be turned on/off. Cannot get audio to play through it, nor can you adjust the volume. Three months of 'tech support' and they list playing music as a future feature request. It is prominently advertised on the home page for this product. It is not a future feature.
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

Soundbar is great, support is terrible

griffin34 1/27/2020

I received this soundbar for a gift. The sound is fantastic, but the support from Samsung has been less than stellar. First, it came missing parts (two screws). Called to get replacements and have had nothing but issues with them. Secondly, the advertisement about working with Alexa is a farce. Yes, you can register the soundbar with alexa, but it is only as a swtich, which means it can only be turned on/off. Cannot get audio to play through it, nor can you adjust the volume. Three months of 'tech support' and they list playing music as a future feature request. It is prominently advertised on the home page for this product. It is not a future feature.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Review or support complaint

Frustrated 1/23/2020

I generally do not write reviews. This is only my second one in 40 years. I cannot really say this is a review of the HW-Q90R Samsung Harman Kardon 7.1.4ch Soundbar. I would like to but in the 7 months I've owned one it has been in for repairs 3 times. I did enjoy it the few times it was working but having it constantly out for repairs tarnishes even outstanding performance. Samsung may have produced a product of great potential but the apparent lack of quality control (or for that matter servicing what was not caught in quality control) is my reason for the low rating. Paying $1,400 for a unit you are not enjoying is frustrating. SAMSUNG; you let me down.
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Bad quality control

Antarcticsiclepop 1/22/2020

This system sounds great but the one I got has had many issues, I needed to get both rear speakers replaced due to them crackling/playback issues. Now my bass is beginning to make rumbling/static noises when it needs to be loud. Customer service is great, but my biggest complaint is that Samsung does not offer any free shipping to get the items repaired.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

No Stands for rear Speakers!!!!

chicago John 1/16/2020

I really wanted to purchase this as I love the Atmos and technology that this has. however, samsung decided to not make or find a way to mount the rear speakers. I don't have a bookshelf or anything to place these speakers on. Seems like a major oversight that the other manufacturers don't make
Originally posted on Samsung.com

No, I do not recommend this product

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