Unfortunate experience.
AdamV23
9/8/2022
Unfortunately the subwoofer can be right next to the sound bar and still goes out and loses connection. LG wasnt able to help with that either. I guess the model is over two years old and doesnt qualify for warranty replacement or repair. I guess LG doesnt expect their products to last more than two years.
Originally posted on lg.com
No, I do not recommend this product
Worked great for about ..
Wes866
5/17/2022
For about a month then kept having issues with the sub cutting in and out very aggravating already sent back for warranty work should took back and got refund was to late only 30day return at best buy it lasted 31 days
Originally posted on lg.com
No, I do not recommend this product
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No difference
Msrolo
3/23/2022
I got this for Christmas 2020 and it just doesnt work I think it should. I cant really even tell it is hooked up to my tv. I have had other people look at it to make sure we have it hooked up right and they all say we do but it just is another speaker. My neighbor has an older sound bar and you can tell a difference with hers when watching movies it really amplifies some noises but not mine. Im better off to hook our stereo speakers up to it. It is a real disappointed to me. We thought the setup instructions were not the best too.
Originally posted on lg.com
No, I do not recommend this product
Good sound
FatherRizz92
3/6/2022
Great quality clear sound and bass that packs a good punch.
Originally posted on lg.com
Yes, I recommend this product
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Great for the price
Samtroit
2/23/2022
After a year of use the subwoofer has problems staying paired and there right next to each other I dont know if any one else has this problem
Originally posted on lg.com
Yes, I recommend this product
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2 Poor RepIrs
SAD TWICE
2/17/2022
I sent my sound bar back for repair when it came back it still didnt work. I sent my sound bar back for a second time it came back still not working even thought the sticker on box read REPAIRED OK. called company waiting for the Managers response. It started before my one warranty was done. I even wrote out the problem I was having so the tech could read it.
Originally posted on lg.com
No, I do not recommend this product
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Sounds is decent
MLBGUY
1/22/2022
I bought this about a month ago from Best Buy. It was open box so I guess that means Best Buy and LG arent required to give you all the parts. Like the cord to plug it in and turn it on so that was a fun ordeal. LG customer care and 3 Best Buy stores told me it wasnt their problem. So I returned one of the sound bars and the guy doing the return for the other for me finally gave me the cord for this one. So thanks for all that. Wont be buying your products again
Originally posted on lg.com
No, I do not recommend this product
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Poor transparency and updating
Pierre1230
1/19/2022
Within 6 months of purchase the subwoofer stopped working
Also wont stayed turned off so I have to turn the volume down when not wanted
Originally posted on lg.com
No, I do not recommend this product
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Awesome
AMG_
1/18/2022
I Love it. This is the best I surround sound Ive ever had
Originally posted on lg.com
Yes, I recommend this product
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Had to return it
Miguel63
1/17/2022
I am sure the speakers work great - but I bought it online from Best buy and it came with missing parts. I had to return it.
Originally posted on lg.com
Yes, I recommend this product
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Good for the price
Cnoevil614
1/16/2022
Decent sound for the price. The subwoofer could have a little more power but overall I would buy again
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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no support
Kevin_2022
1/15/2022
Thought I would go to LG website for help in set up since it has no HDMI ports but no setup video on website.
Originally posted on lg.com
No, I do not recommend this product
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Great Sound with this Soundbar
Diva30075
1/15/2022
We purchased the LG Sound Bar when we purchased our new LG TV. Easy to connect. Fits snugly right underneath the TV on the mount. Sound is great.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Sound bar
Nivek1956
1/15/2022
I think the sound bars in expedition to my new 55 inch TV thank you very much
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Who knows?
MMMfromokc
1/14/2022
First hooked it up to my cheap Insignia tv and it worked great and at the same time as my husbands headphones. Then I hook it up to my new fancy schmancy LG tv and it turns out you cant use headphones and sound bar at the same time. What kind of crap is that????
Originally posted on lg.com
No, I do not recommend this product
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Product failure after 1 year
LG Failure SL4Y
1/6/2022
I bought this item on 09-05-2020. The subwoofer began disconnecting around a year of having it. I did not pay attention to it. Now it is January 62022 and the subwoofer is not working. Buyer beware. The product is made to only last the life of the warranty. The product will definitely fail after one year of having it regardless of use.
Originally posted on lg.com
No, I do not recommend this product
Good power
Phil pg
1/2/2022
I balanced the output between the tv and the lg speakers and adjusted the eq programs to sound natural and not phony l like it
Originally posted on lg.com
Yes, I recommend this product
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Bones624
12/18/2021
I bought this a few weeks ago and glad I did Best sound bar on the market
Originally posted on lg.com
Yes, I recommend this product
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Subwoofer Died 1 yr of ownership. Bass Heavy.
em1095
12/13/2021
As the title suggests my subwoofer blew out less than a year into ownership. Coincidentally the manufacturers warranty only lasts for 1 year after purchase. Makes me wonder if they design these with planned obsolescence in mind or if LG craftsmanship really has tanked that much in the last couple of years. At any rate Ive got a warranty claim out to LG since thankfully I was still a few days shy of the warranty expiring. Well see if they fix my issue. Regardless I shouldnt as a customer be dealing with this less than a year into ownership. I was planning on getting the SPK8-S Expansion kit that is compatible with this unit that enables rear channel surround sound but after this experience I do not think I will be buying home theatre products from LG anymore. I recommend you spend a little more money and go elsewhere.
As far as the sound quality of the product. The mids and high frequencies are decently clear and enjoyable. I did find that the lower end frequencies and the bass seem to be overrepresented in the overall sound profile. Even with the bass set to -5 in the settings minmum setting allowed in Standard mode I still feel the bass tended to overpower the sound signature and drown out some of the higher end details.
Originally posted on lg.com
No, I do not recommend this product
nice product
Joe B Beautiful
12/4/2021
I needed something to clarify some voices on TV wasnt able to clearly hear what they said. This helps and it can go very loud in our room.
Originally posted on lg.com
Yes, I recommend this product
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Having an issue
Divot100100
10/30/2021
My subwoofer keeps cutting in and out is there a remedy?
Originally posted on lg.com
No, I do not recommend this product
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The remote control signal too weak
Smiley123456
10/27/2021
The remote control only works within 5 feet of the speaker. My other remote controls wont connect to the speakers. Its about impossible to change settings on the speakers because you have no visual instructions while trying to change the sounds.
Originally posted on lg.com
No, I do not recommend this product
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Bobsyouruncle412
10/11/2021
Bought it first of September. Wont pair. Still waiting for customer service to send a shipping box to return it for service. Only took a month to get a return label emailed to me. Now Im waiting for the box. Ill let you know if I ever get to hear the sound bar
Originally posted on lg.com
No, I do not recommend this product
Great Soundbar
MG42
9/26/2021
Bought to go with my new 55 LG Tv in an exercise room. Great sound quality. Easy to set-up.
Originally posted on lg.com
Yes, I recommend this product
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Disappointed
Susan641
9/21/2021
Sound quality is very poor. Remote doesnt work Waiting for several weeks for a replacement.
Originally posted on lg.com
No, I do not recommend this product
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Very disappointed
nccteach
9/15/2021
Loved it especially for the price point while it worked. However the sound bar would no longer work after 15 months just 3 months out of warranty. Contacted LG and tried to troubleshoot the issue turns on but immediately powers off couldnt fix the problem and was basically told I was out of luck. Kind of disappointing because I have several LG products and hoped they would stand behind their product better than that.
Originally posted on lg.com
No, I do not recommend this product
Thats What Im Talking About
allenpr
9/15/2021
Purchased this to replace the soundbar I had from another manufacturer. This sounder has greater clarity more EQ options and better overall sound than its predecessor. Works well with our LG TV and sits beneath the set without having to prop the TV up on wooden blocks. Its what I hoped for when purchasing and maybe even more.
Originally posted on lg.com
Yes, I recommend this product
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The Sound is good
Wayne32725
9/14/2021
The Sound is good .. The base was high till I went online and found out how to adjust it.. Would have been nice to have a owner manual to use instead of only online
Originally posted on lg.com
No, I do not recommend this product
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Sound cuts in and out
BabyZ
9/13/2021
Have it hooked up with optical cable. The sound cuts in and out. Google search said to upgrade the software/firmware for the item SL4Y. LG support does not even recognize the model number and offers NO support on this item. Cannot use it with this issue and too late to return it.
Originally posted on lg.com
No, I do not recommend this product
Very good but as good as my previous LG Soundbar
Puffdaddy C
9/8/2021
Over all it works very well the sound quality is very good. It seems to lack the control of the bass as compared to my older LG Soundbar. I still would recommend this unit over many that I have heard from other various manufacturers and many that cost much more. Overall its a very good value for a typical high quality LG product.
Originally posted on lg.com
Yes, I recommend this product
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Sound to enjoy
Dann852
9/6/2021
I bought this to use with a projector. Got it on sale and took it home opened the box connected the power and connected through Bluetooth. The sound was amazing I am so happy with the sound I have ordered a set of rear speakers to make it complete surround sound
Originally posted on lg.com
Yes, I recommend this product
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Awesome service
Keisha1231
8/27/2021
LG IS THE G.O.A.T.
My lg Soundbar malfunctioned
Send it back to LG
2 weeks later I got it back
Works like a new Soundbar
Originally posted on lg.com
Yes, I recommend this product
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Decent sound bar
Zammy
8/21/2021
Had the sound bar for almost a year now and have no problems not a best quality but cant complain .
Originally posted on lg.com
Yes, I recommend this product
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Serves the purpose for the room its in
JAM5
8/13/2021
I purchased this system a little over a month ago and I am so glad that I did. It works great and sounds good really like the Bluetooth feature Connects to my phone and iPad NICE
Originally posted on lg.com
Yes, I recommend this product
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No me sirvi defectuoso tube q enviarlo a reparse
Yamy10
8/6/2021
No estoy contenta con el equipo dej d Funcionar no se escuchaba el sonido
Originally posted on lg.com
No, I do not recommend this product
Great
Exactly
7/28/2021
Great products I actually get to talk to a person not some BS computer
Originally posted on lg.com
Yes, I recommend this product
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Difficult Set Up
tht_gy
7/26/2021
Ive never owned a soundbar before so this may sound trivial to someone who knows their way around audio equipment.
When I plugged it in nothing happened. My first thought was that the device was not powering on. This may or may not have been the case but I sent it for a repair and received it back three weeks later. I tried again and the device showed no lights or signs of powering on. After looking online I found I needed to change the TV settings to allow for soundbar input and it was only after choosing the setting to allow my TV remote to change the soundbar volume that I could verify it was working.
It does sound better than my TV alone which is what I wanted to achieve so no fault there.
Originally posted on lg.com
No, I do not recommend this product
Sweet sound
IUDAD
7/26/2021
This baby puts out the sound Crisp and clear Great bass
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Overall a good quality sound system.
Mars_FromChicago
7/24/2021
I have had this sound system for almost a year. So far the sound is great. And so I Bluetooth the sound system to my television. Sometimes there are connectivity issues but it doesnt happen often.
I did have an issue with someone within the bounds of my apartment being able to connect their music to my speaker. I would disconnect it but I think they were confused about what the name of their speaker was. So there was a fight for the speaker with a Stranger.
I would recommend this to anyone thats looking into buying a system.
Originally posted on lg.com
Yes, I recommend this product
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Will Not Stay Conndcted
harleyhog1200
7/18/2021
Sound bar will not stay connected to our new LG TV.have to constantly reconnect sad product
Originally posted on lg.com
No, I do not recommend this product
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